Privacy Policy
1. Information We Collect
a. Personal Information
Collected when you:
Place an order (online/in-person/delivery via Talabat, Noon, Careem, Deliveroo, Smiles)
Request catering or event services
Use contact forms (blog comments, enquiries)
This may include: full name, email address, phone number, postal address, and any details or messages you provide
b. Non-Personal Information
Automatically collected:
IP address, browser type, device type & settings
Pages visited, time spent, and navigation activity
Approximate geographic location
Cookies and tracking data for site analytics .
2. How We Use Your Information
We use your data to:
Process and manage orders, delivery, reservations, and catering services
Improve website usability, enhance user experience, and workplace operations
Send promotional emails (if subscribed), newsletters, and updates
Analyze website usage and conduct internal marketing
Comply with legal obligations, enforce our rights, and prevent fraud
3. Cookies & Tracking Technologies
We use cookies and similar tools to:
Maintain user sessions (for ordering, form submissions)
Analyze traffic and enhance site performance and experience
You can disable cookies in your browser settings, but it may affect functionality.
4. Sharing & Disclosure
We do not sell your information. We may share your data:
With third-party service providers (e.g., payment processors, delivery services, IT support)
With law enforcement or as required by law
To prevent fraud, protect user safety, or enforce our T&Cs
With your consent (e.g., to partners for promotions)
5. Data Security
We take reasonable measures to secure your data:
HTTPS/SSL encryption for data in transit
Secure storage systems
Staff training to protect data privacy
However, no online system is fully immune to intrusion.
6. Data Retention
We retain your data:
As long as needed for service provision (ordering, catering, event support)
For record-keeping and legal compliance
Until you request deletion of your personal information
7. Your Rights
You have the right to:
Access, update, or correct your personal data
Request deletion of your data (subject to legal exceptions)
Opt‑out of marketing communications at any time
Withdraw any consent you have provided
To exercise any of these rights, contact us directly.
8. Legal & Jurisdiction
This Privacy Policy is governed by UAE law. Any disputes will be resolved in UAE courts.
9. Contact Us
For privacy-related questions or to manage your data, please contact us:
📧 Email: info@chatorigali.ae
📞 Phone: +971 50 177 2803 / +971 4 267 4672 / +971 547 703 300
📍 Address:
- Al Karama – Shailh Hamdan Colony, Shamma Building, Street 8C, 17A
- Other branches: Al Barsha, Nahda, Silicon